What exactly is bait and switch carpet cleaning?
Most of the time, when you hear of bait and switch pricing, it’s in a negative context. You think of someone trying to lure you in with an unbeatable deal, only to jack up the prices once they’ve got you in their grasp.
In this article, we will show you how this practice is dangerous, fraudulent, and should be avoided at all costs.
Bait and Switch 101
Bait and switch is an advertising technique whereby a company offers a low-cost or free product or service to lure customers, only to provide them with a more expensive product or service.
The goal is to get the customer in the door and then upsell them on a more expensive product or service they may not have otherwise considered.
For example, a carpet cleaning company may advertise £19.95 for a room of carpet cleaning. Once the technician arrives, they will try to upsell you on additional services such as stain removal, pet odor treatment, etc. They love to do this if you cleaning your carpets because you are selling your home
The bottom line is that bait and switch pricing is misleading and deceptive, and it’s essential to be aware of this practice so that you don’t get taken advantage of.
How to Avoid Bait & Switch Carpet Cleaning
The best way to avoid bait and switch carpet cleaning is to do your research before hiring a company.
Be sure to read reviews, compare prices, and get multiple quotes before deciding.
It’s also important to be clear about your needs and expectations before the technician arrives. That way, you can avoid any unexpected upsells or additional charges.
If you are ever unsure about a company’s pricing or services, it’s best to err on the side of caution and move on to another company. There are plenty of reputable businesses that don’t resort to bait and switch tactics, so you shouldn’t have any trouble finding one that meets your needs.
What to do if you’ve been scammed by bait and switch carpet cleaning?
If you’ve already been scammed by bait and switch carpet cleaning, you should first contact the company and file a complaint.
You can also report the company to your local trading standards.
Finally, be sure to spread the word to your family and friends so that they can avoid being scammed as well.
Questions To Ask Before Hiring A Carpet Cleaner
Now that you know what bait and switch carpet cleaning is and how to avoid it, you probably wonder what questions you should ask before hiring a carpet cleaner.
Here are a few of the most important ones:
- What is the company’s pricing structure? – You should always get a clear and concise answer to this question before hiring a company. This way, you can avoid any unexpected charges or upsells.
- What is the company’s cancellation policy? – A cancellation policy should be clearly stated on the company’s website or quoted to you over the phone.
- What type of cleaning products and equipment do they use? – It’s important to know what type of products and equipment a company uses, as this can impact the quality of the cleaning.
- Are there any hidden fees or additional charges? Many companies will try to sneak in hidden fees or additional charges. Be sure to ask about this upfront so that you’re not caught off guard later.
We hope this blog post has helped you understand what bait and switch carpet cleaning is and how to avoid it. Safe Hands Cleaning is a reputable and trustworthy carpet cleaning company serving Bolton that you can count on for your carpet cleaning needs. We use the latest technologies and equipment to clean your carpets, and we’re always upfront and transparent about our pricing.
Contact us today to schedule a free consultation!